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How to use empathy and active listening skills to improve customer service.
Empathy in Customer Service | De-escalate Difficult Situations
Learn effective strategies to use empathy and active listening to de-escalate difficult customer service situations and improve customer satisfaction.
Jan 25, 20250 views0 likes
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Related Topics
empathy in customer service
active listening skills
de-escalation techniques
customer service strategies
improving customer experience
handling difficult customers
customer support skills